Resume

 
 
 

EXPERTISE

CREATIVE STORYTELLING
Award-winning, genre-crossing, and jam-packed portfolio of copywriting, user experience design, and brand narrative development.

DESIGN STRATEGY
Diverse experiences in digital, print, UX, and campaigns for Fortune 100 companies, tiny nonprofits, and everything in between.

 

EXPERIENCE

NARRATIVE DESIGN LEAD
Kyndryl, New York, N.Y. (Remote), 08/22–Present

  • Leading narrative strategy for priority client engagements, including Ford, American Airlines, and Marriott International.

  • Facilitating strategy and design consultative workshops with key client partners.

  • Conducting customer research, developing strategic insights, and driving integrated tech solutions.

  • Evangelizing design team success stories externally and across the organization.

SR. COPYWRITER
Horizontal Digital, Minneapolis, Minn., 04/21–08/22

  • Led copywriting and content strategy on key accounts, including Andersen Windows, Wealth Enhancement Group, and Cadence Bank.

  • strategic insights to connect narrative brand strategy, information architecture, and UX.

  • Pitched compelling client work to win, expand, and maintain key relationships.

  • Collaborated with development, SEO, visual design, and UX teams to drive client success.

SR. CONTENT STRATEGIST, WRITER
U.S. Bank, Minneapolis, Minn., 05/20–04/21

  • Led strategy and content for customer-facing videos designed to increase mobile app engagement.

  • Designed and managed high-volume editorial workflow across multiple contributors and stakeholders.

  • Provided UX, content strategy, and copy oversight for multiple digital products.

  • Contributed thought leadership to the broader U.S. Bank content strategy community.

CONTENT EDITOR / SR. COPYWRITER
ICF Next (fka Olson), Minneapolis, Minn., 04/18–05//20

  • Provided content strategy and copywriting for B2B, B2C, UX, video, and editorial deliverables.

  • Managed additional copywriting resources and content strategy on large, anchor account.

  • Led copy-driven collaboration with design teams, SEO, brand strategists, and executive leadership.

  • Promoted to manage editorial content strategy and workflow after 1.5 years on the team.

 

PREVIOUS Experience

MARKETING MANAGER
University of Minnesota Medical School, 08/17–05/18

DIGITAL PRODUCER
American Craft Magazine, 01/15–08/17

COMMUNICATIONS DIRECTOR
MNKINO, 03/14–03/16

COMMUNICATIONS ASSOCIATE
Institute for Agriculture and Trade Policy, 07/09–01/15